As a reminder, Loc has spent several decades as a high-performance Customer Education, Enablement & Success leader at various software scale-ups, including Bluescape, Totango, WhiteHat/Synopsys, and countless others where he has served as an advisor or consultant. He has spent the entirety of his career walking incredibly different paths and creating new experiences that have defied convention for the most part. He has spent the entirety of his career walking incredibly different paths and creating new experiences that have defied convention for the most part. As a matter of fact, over the past two-plus decades, he’s trained and educated everyone from elementary school students to NATO aircrew members to technologists around the world. In doing so, he’s developed the range to provide invaluable human experiences to almost everyone he meets. And it’s this holistic feel for humanity that underpins his modern leadership approach, especially as it pertains to Customer Education and Enablement. Ultimately, Loc believes that to make tomorrow a better version of today, we must incrementally learn more about ourselves by experiencing more of life. We have to put ourselves out there in less-than-ideal circumstances. We have to risk something more and perhaps even fail now and then. Because, as it turns out, walking a winding road that’s less traveled and more difficult to navigate may get us further than we’d ever thought possible.