Erin Walheim

Director of Staff

Erin Walheim

In their words:

I’m drawn to behind-the-scenes work where I can make things happen, and fortunate to be part of an exceptional team that makes that possible.

About:

Erin is a San Francisco-based communications and operations professional with more than 15 years of experience across technology, media, and mission-driven organizations. She began her career in digital marketing and advertising before moving into roles that combined strategic communications, operations, and cross-functional coordination. Much of her work has focused on helping teams translate complex ideas into structured plans and execute effectively across the organization. Erin holds both a B.A. and an M.A. from Stanford University. Her career has spanned fast-moving technology environments as well as organizations tackling complex public policy challenges.

What makes you excited to come to work each day at this stage of your career?

What excites me most at this stage of my career is the opportunity to help thoughtful organizations do their best work. I enjoy roles where clear communication and operational coordination bring complex initiatives to life.

I thrive in environments where smart, curious people are building something meaningful and strong execution turns good ideas into real progress.

What’s a project or moment at PeakSpan where your involvement changed a company’s trajectory?

One of my early priorities at PeakSpan was helping lead an effort to build a scalable, compounding knowledge base for applied AI across the portfolio. Many companies were experimenting with AI in parallel, but those lessons were rarely shared beyond individual teams. I co-designed and launched the Applied AI Roundtable Series, a peer-to-peer initiative that surfaces how companies are embedding AI across R&D, Sales, Customer Success, and G&A.

As the series launches, companies are already surfacing concrete workflows and connecting with operators tackling similar challenges. The early signal is clear: AI adoption is poised to move from fragmented experimentation toward a more coordinated and accelerated learning cycle.

Why is PeakSpan the right place for you to do your best work?

PeakSpan is the kind of environment where I do my best work. It’s a small team where everyone has a real sense of ownership, and there are no layers between you and the work. That structure creates a direct line between effort and outcome, which is where I’m most effective.

What kind of problem do people tend to come to you with, and why?

People tend to come to me when a situation is complex but the path forward isn't yet clear, when there's more noise than signal, or when a good idea hasn't found its structure. I've learned to walk into situations, figure out what's actually being asked, and build the scaffolding that lets others move forward. That perspective comes from years of running my own business and working at the intersection of clients and creative teams, data and decisions, and insight and communication.

Personal side:

Hiking
Mah Jong
Hosting Dinner Parties
Beach Vacations
Live Music

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