ABOUT
Software that improves the impact and outcomes businesses have with their customers.
INVESTMENTS
INVESTMENT TEAM
EXPERT
COMMUNITY
COMMUNITY
Jing Huang
VP of Engineering - AI/ML/Personalization at SurveyMonkey
Alfonso de la Nuez
Strategic Evangelist & Co-Founder at UserTesting
Donnchadh Casey
CEO CalypsoAI
Arthur Johnson
Senior Technology Executive, Investor, Board Member
Danyal Syed Ali
Head of Consumer and Customer Insights at IKEA
Olivier Arnoux
Chief Experience Officer at Cegid
Karin Giefer
Chief Experience Officer (CXO) at EquipmentShare
Roman Khramov
Strategy & Development Director at Raiffeisen Bank International AG
Aaron Bareuther
Director of Product, Contact Center as a Service, B2B Partnerships and Conversation Platform at Expedia Group
Stan Von Boxtel
Head of Digital Campaigns, E-Mail & Loyalty Programs (CRM) at SWAROVSKI
Valerie Norton
Chief People Officer at Habitat for Humanity International
David Bauman
Former Director, Contact Center Planning, Analysis & Operations at American Airlines
Heidi Kaufmann
Associate Director, Fundraising Systems at Action Against Hunger
Katie Colhoff
Executive Director, Donor Engagement at Providence
Chris Hardart
Fmr. Vice President, Corporate Development for National Football League
Janet Jaiswal
Fmr. VP of Global Marketing at Cloudbeds
Amy Richardson
Global Head of Digital and User Experience at Credit Suisse
Thiago Rotta
Director of Customer Engineering at Microsoft
Colin Crowley
Senior Director of Customer Engagement at Freshworks
Kraig Ward
Founder & Managing Partner at Bearhug Recruiting
Brian Reuter
Director of Account Management at Figma
Frank Schneider
Vice President, AI Evangelist at Verint
Ahmad Khan
Head of AI/ML Strategy at Snowflake
Valliappan Narayanan
Engineering Lead at AT&T
Christian Acosta
Subject Matter Expert at GLG
James Ward
Founder & CEO at Epistemology
Mark Verbeck
3x CFO (Coupa, Saba & Cyara)
Shep Hyken
Customer Service and Experience Expert
Craig Shull
CEO at Talkwalker
Mark Remington
VP, Information Technology (Client Experience Tech) at Capital Group
Robert Sullivan
Chief Information Security Officer (CISO) and VP of Technology Shared Services at Agero, Inc.
Richard Dumas
Fmr. CMO at Inference Solutions
Paul Weber
Fmr. CRO, Advisor & Board Member
Callan Schebella
Fmr. Founder/CEO at Inference Solutions
Javed Maqsood
VP of Customer Success at Algonomy
Corie McKendry
Director of Client Success at Double Line Inc.
Nicole Berryman
VP of Sales at InCheck
Milind Kopikare
Fmr. Head of Product Experience at Qualtrics
Wes Hayden
Board Member at StarStar Mobile
Eric Pannese
CTO & CPO at Classy
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