MindTouch
MindTouch is a knowledge management platform for customer support teams. It helps organizations create, organize, and deliver help content across digital channels. By improving access to information through AI, MindTouch supports faster issue resolution and better customer experiences.
Entrepreneur(s)
Aaron Fulkerson
Steve Bjorg
Sector(s)
Customer Experience Management
Investment Team
Investment
Location
San Diego, CA
Status
Exited
Partnership
Building a growth company that creates durable value is a daily battle – it's just hard. Having PeakSpan in your corner as you build your business is like bringing a gun to a knife fight.
- Aaron Fulkerson, Founder & Former CEO of MindTouch
FOUNDED 2005
Partnered 2015, $12M Series A
CURRENT STATUS:
NICE Acquisition in 2021
Investment Team
Investment Team
INSIGHTS & PRESS
Perspectives
San Diego Union-Tribune: Rivaling dot-com boom, 2018 breaks record for San Diego Startups Raising Cash
January 7, 2019
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Partnership News
MindTouch Wins Best Customer Experience and Support from KMWorld
November 11, 2019