Cyara
Cyara is a agentic and AI-enabled customer experience assurance platform for contact centers. It helps organizations test, monitor, and improve automated and live customer interactions across voice and digital channels. By identifying issues before customers encounter them, Cyara supports more reliable and effective customer service operations.
Entrepreneur(s)
Alok Kulkarni
Luan Tran
Bonny Malik
Sector(s)
Customer Experience Management
Cybersecurity & Digital Infrastructure
Investment Team
Investment
$27M Series A
Location
Redwood City, CA
Status
Active
Partnership
What is great about PeakSpan is that they bring in insights from what they have seen in other portfolio companies, and help you accelerate what needs accelerating.
- James Isaacs, Former President of Cyara
IMPACT & VALUE CREATION
Supporting key hires
Business and revenue model evolution to maximize value
Investment Team
Investment Team
INSIGHTS & PRESS
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Cyara Launches Agentic Testing to Help Enterprises Deploy AI Agents With Confidence
Cyara Appoints Sushil Kumar as CEO to Extend Enterprise AI Customer Experience (CX) Leadership
Cyara Unveils Next-Gen Platform for Assuring CX Across Voice, Digital, and AI Channels with Expanded Coverage in 100+ Countries
Cyara Unveils Innovative GenAI Solutions to Drive Excellence in Customer Experience
Cyara Appoints Rishi Rana as the New CEO
Cyara Announces Appointment of Raj Gupta as Chief Technology Officer
Cyara Wins Silver Stevie® Award in 2024 International Business Awards®