News & Insights

Introducing JRNI Analytics

From the JRNI blog: As you’ve probably heard from us in the past, we believe strongly in the importance of analytics. Why? Because getting insight about the one-to-one and one-to-many experiences you provide your customers can help you: Increase conversions Reveal hidden trends Improve customer experience Optimize your workforce Track progress against KPIs And now, thanks…

JNRI named as one of BusinessCloud UK’s top 100 eCommerce Trailblazers

PeakSpan partner JNRI has placed #14 on BusinessCloud's ranking of the top 100 UK-based eCommerce trailblazers for 2019.

JRNI Closes $6 Million Series C Extension, Bringing Total Series C Funding to $19.4 Million

BOSTON–(BUSINESS WIRE)–JRNI, formerly BookingBug, the leading customer engagement platform for omnichannel conversion, today announced that it has closed a $6 million extension to its Series C financing led by PeakSpan Capital with participation from Downing Ventures and Somerston Group. The round brings JRNI’s total funding to $23.2 million, and builds on JRNI’s $13.4 million Series C…

TechCrunch: BookingBug relaunches as JRNI, as founder Shoosmith switches to chief architect role

It’s been a long road for BookingBug, a software platform originally conceived because its founder had trouble coordinating dates for a squash match.

Introducing JRNI Analytics

From the JRNI blog: As you’ve probably heard from us in the past, we believe strongly in the importance of analytics. Why? Because getting insight about the one-to-one and one-to-many experiences you provide your customers can help you: Increase conversions Reveal hidden trends Improve customer experience Optimize your workforce Track progress against KPIs And now, thanks to the release of our newest product: You can do all these things with JRNI. Today, we’re excited to announce the availability of JRNI Analytics, our industry-leading tool to help you get the most value out of your data. We designed JRNI Analytics so that you can see the story behind the statistics – and use that information to make decisions and take actions. Join us at our upcoming webinar – June 10 – to learn more! Can’t wait that long? Keep reading for a glimpse into what you can do with our new tool. Get insights without expertise We designed JRNI…

JNRI named as one of BusinessCloud UK’s top 100 eCommerce Trailblazers

PeakSpan partner JNRI has placed #14 on BusinessCloud’s ranking of the top 100 UK-based eCommerce trailblazers for 2019.

JRNI Closes $6 Million Series C Extension, Bringing Total Series C Funding to $19.4 Million

BOSTON–(BUSINESS WIRE)–JRNI, formerly BookingBug, the leading customer engagement platform for omnichannel conversion, today announced that it has closed a $6 million extension to its Series C financing led by PeakSpan Capital with participation from Downing Ventures and Somerston Group. The round brings JRNI’s total funding to $23.2 million, and builds on JRNI’s $13.4 million Series C financing from April 2018. The financing allows the company to further extend its global market leadership and further accelerate its explosive U.S. growth. “As enterprises bridge the digital-to-physical divide in retail and financial services, JRNI is uniquely positioned as an extensible SaaS platform driving business in-store and in-branch through to conversion. The additional financing will enable us to quickly and successfully deliver for our customers.” John Federman, JRNI CEO Companies strive to leverage every customer interaction for maximum conversion and revenue. JRNI offers a customer engagement platform – via its industry-leading Appointments, Events, Queuing, Call Center, and Insights applications – that…

TechCrunch: BookingBug relaunches as JRNI, as founder Shoosmith switches to chief architect role

It’s been a long road for BookingBug, a software platform originally conceived because its founder had trouble coordinating dates for a squash match.